My mission is to be your advocate in the home buying process- a truly unique service in a world full of real estate agents whose job it is to represent the seller. Here at BBONM, we work for you. Honest, educated and experienced, we are committed to excellence and exceptional service. Most importantly, we are devoted to helping you achieve your dream while preserving your trust and peace of mind.
For Oregonians like us, Lisa was our real estate godsend. We initially contacted her during a "someday" exploration of buying a home in the ABQ area in July 2021...but she always treated us as a serious client, so when we saw a home listed in Los Ranchos during what was to be "just a vacation" in March 2022, Lisa went into action, getting us an appointment and worked with us to make a strategic offer that worked for both the sellers and for us. She provided clear timelines for the closing and offered up potential vendors to do inspections and repairs--something we could not have done well, since we were out-of-state. She provided clear and honest communication on the choices we had throughout the process as we moved through both buying the New Mexico house and selling our Oregon home. We recommend Lisa Hebenstreit very, very highly.
- Gwenn Baldwin
My spouse and I just bought a home with Lisa's help. We went with Lisa for a number of reasons, one of which is that she is a buyer's agent--we had confidence she had our best interests in mind--and we're so glad we did. She was wonderful throughout the entire process.
During viewings, we never felt pressured to offer on a home or that she was trying to "sell" us a property. She gave us her honest view of the pros and cons of each home. She was also great about pointing out potential issues or repairs in a home, which we especially appreciated as first-time home buyers. 9/10 times we hadn't noticed the thing she pointed out to us. She walked us through the offer-making process and helped us submit a reasonably competitive offer in the seller's market we were in.
Once we had an offer accepted, she took care of scheduling all inspections, which was a huge relief. She also had a system in place that kept track of all dates and to-dos for us and the sellers. This was a huge help for staying on track. During inspections and final walk through, she was asking questions and checking things that we wouldn't have thought of--she was looking out for our best interests the whole time.
Overall, we had a great experience with Lisa and wouldn't hesitate to work with her again.
- Teresa Portone
Outstanding broker for out-of-state home purchase!!
Firstly, we both very much appreciated Lisa's expert guidance throughout the entire process -- from showing us homes remotely (by video), through the offer and final closing stages, as well as making sure we stayed on track with all of our contract procedures and deadlines .
We always felt that we were in the best of hands as Lisa is a true real estate professional and a very hard worker. This was after first trying another broker who we quickly realized was not going to work out for us in such a lightning fast market (especially as a "remote" client).
More than that though, we also felt that Lisa was looking out for our interests and not just trying to close another sale. She genuinely cares for her clients and it shows!
Important to note is the fact that doing this process remotely (and outside of ABQ), made for extra work and effort on her part, especially with all of the extra inspections and estimates we wanted to do. Since we were out of state, Lisa (with help from her terrific associate Deva) had to schedule and drive back and forth for every single inspection and/or estimate, some of which took hours. But this made all the difference in helping with our negotiations (and also knowing exactly what we were getting into).
We are so grateful that Lisa was willing and able to make all of that happen and cannot recommend her highly enough. If you want a broker that is up to the task of running down all the properties you want to see, and then following through on every aspect of the buying process with an expert hand, look no further than Lisa Hebenstreit!!
One last note, Lisa is also just a really nice lady to work with. I can only imagine how busy she must be at any given time, but she always makes the time to speak with you (and make calls on your behalf, etc.) and is just the nicest person to deal with.